Everything about how we handle your personal data — what we collect, how we store it, and when we may share it — is explained here in plain language.
If you have any questions, Help Center or Email .
When you use the gud111 platform, you share certain personal information with us. This privacy policy is designed to give you a clear understanding of how that information is collected, where it is stored, what it is used for, and what rights you have.
We believe privacy is a fundamental right. That's why gud111 has made data protection a top priority from day one. Our privacy policy is built on the principles of international data protection laws and the GDPR.
This policy applies to all of gud111's digital services — including the website, mobile app, and other channels. By using the platform, you are considered to have consented to this policy.
This policy is written in Bengali, but the legally binding version is in English. In the event of any dispute, the English version shall prevail.
Gud111 only collects information that is strictly necessary for platform operations, identity verification, and service improvement. Collecting excessive or unnecessary data goes against our policy.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Identity Verification (KYC) |
| Contact Information | Mobile number, email address | Account Communications |
| Financial Information | Mobile banking number | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Betting history, login timestamps | Service Improvement & Reporting |
| Location Data | Country & Region (Approximate) | Enforcing Geo-Restrictions |
Gud111 uses your data only for specific, legitimate purposes. We never use your information for unrelated purposes without your consent.
You can opt out of marketing communications at any time through your account settings.
Gud111 uses industry-leading technology to protect your data. Our security goes beyond software — our operational processes are designed with security at their core.
Never share your password or login details with anyone. gud111 will never ask for your password over the phone or by email.
Gud111 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and platform security | Deleted at end of session |
| Performance Cookies | Monitoring site speed and errors | 30 Days |
| Personalization Cookies | Remembering language and preference settings | 1 Year |
| Analytics Cookies | Understanding & Improving Usage Patterns | 6 Months |
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
As a gud111 member, you have full control over your personal data. All of your rights are outlined below.
To exercise these rights, support@gud111.bet. We will respond within 30 days of receiving your request.
Gud111 does not keep your data indefinitely. A defined retention period is set for each category of information.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | Up to 7 years where legally required |
| KYC Documents | 5 years after account closure |
| Customer Support Logs | 2 Years |
| Marketing Information | Deleted within 30 days of opt-out |
| Analytics Data | 1 Year (Anonymized) |
Once the retention period expires, data is securely deleted or anonymized.
Gud111 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from children or minors.
If a parent or guardian discovers that their child has created an account on gud111, please contact us immediately support@gud111.betContact us and we will immediately delete that account and all associated data.
Protecting minors' data is our highest priority. We maintain a strict zero-tolerance policy on this matter.
Gud111 may update this privacy policy from time to time. If any significant changes are made, you will be notified via your registered email and platform notifications.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, complaints, or requests:
This privacy policy was last updated in January 2026.